We ship worldwide I Free UK delivery and returns

Delivery & Returns

UK Standard Delivery

Free delivery is available on all UK orders

You'll receive your order within 2-4 working days, delivered Monday to Friday excluding weekends. Outlying areas may take longer.

  • All orders on a standard service are delivered by DPD Next Day.
  • Once your parcel is shipped we’ll email you a tracking number so you can follow your order at https://www.dpd.co.uk/service

    International Shipping

    We offer free International Shipping to over 220 destinations on all orders over £200/€200, for orders under £200/€200 delivery is £20.00/€22.00:

    DPD carries our International deliveries, and you'll receive a tracking number once your order leaves our distribution centre for use on the DPD website.

    We ship all international orders on a Delivery Duty Unpaid basis. This means prices are exclusive of all taxes and duties, including UK VAT. These charges are the responsibility of our customer and have to be paid on delivery of your order. Please contact your local customs office for more information.

    Expect to receive your order within 5 working days. Working days do not include weekends or public holidays. Outlying areas may take longer.

    Our Return and Exchange Policy:

    We hope that you adore what you ordered from arch4 but, in the event that you don't, we've made it quick and easy to return items.

    Returns are accepted within 14 days of purchase. Refunds will be issued in the form of which payment was received. 

    Please note returns will be not accepted without prior authorization (RA).

    NOTE: We strongly recommend that you save your return tracking number until you have been notified that we have completed your refund.

    A Signature On Delivery

  • A signature is required for all deliveries, with the exception of the ‘leave safe’ option available with our DPD in flight delivery services.
  • If you're unavailable and haven’t requested a leave safe option, a card will be left with rearrangement details or delivered to a neighbour. DPD will leave a card so you know which neighbour your parcel has been delivered to.
  • We’re currently unable to ship to collections points, such as: Amazon lockers, Collect Plus and Packstation but can help you find an alternative.